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| Online Privacy Policy |
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Our Company’s Privacy Commitment
Snap-on Industrial, a division of IDSC Holdings LLC (“We” or “Us” or “Our Company”) owns and operates this website at http://buy1.snapon.com/sep (“Site”), located on servers in the United States. The privacy of your personally identifiable information is important to Us. As part of Our Company’s commitment to the privacy of your personally identifiable information that We collect online (“Personal Information”), We provide this notice explaining Our Company’s online information practices and the choices you can make about the way your Personal Information is collected and used at this Site.
Consent
Please read this Privacy Policy carefully. This Site is directed to persons located in the United States. Each time you visit this Site, purchase Our Company’s products or services, use Our Company’s online services, or apply to become a distributor, you consent to the collection, use, disclosure, and processing of Personal Information in accordance with this Privacy Policy. In particular, if you are located in a jurisdiction outside of the United States, you consent to the transfer of this information to Our Company’s servers and computer systems in the United States, a country that may not provide an “adequate” level of data protection within the meaning of the laws in your jurisdiction. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent, please contact Us using Our Company’s contact information below.
Active Information Collection and Use
The Site actively collects Personal Information from you when you complete online forms or otherwise affirmatively provide such information. The kinds of Personal Information the Site may collect include your contact information, such as name, address, city, state, zip code, email address, telephone number, fax number; shipping address; username and password for the Site; and other Personal Information that you may actively provide to Us via the Site. We may actively collect Personal Information on the Site in different ways, including when you:
| • | Register to become a registered user of the Site. We may collect your contact information, and username and password for the Site. We use this Personal Information to notify you of important changes in the functionality of the Site or other notices related to the handling of your Personal Information. |
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| • | Participate in the Snap-on Student Excellent Program. We may collect your contact information, name of school and campus, name of program, name of instructor and anticipated graduation date. We use this Personal Information to verify your eligibility for the Snap-on Student Excellence Program and administer the program. |
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| • | Offer to purchase or purchase products or services. We may collect your contact information; shipping address; financial and billing information, such as credit/debit card/procurement card information, bank account details, credit history, and salary; and information about the tools and products that you are referencing, including your purchasing preferences. We use this Personal Information to process your order, to respond to your request, to assess your creditworthiness, to extend credit to you from time to time, to bill you for Our Company’s products and services, and to collect outstanding debts. |
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| • | Request information about Our Company’s products or services. We use the Personal Information you provide to respond to your questions or provide the information requested. |
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| • | Request an online newsletter or other marketing materials. We use the Personal Information you provide to send to you the materials you request. We may also use such Personal Information for purposes of delivering email and other direct marketing communications to you regarding special product offers, sales, promotions, or other information about Our Company or Our Company’s affiliates or independent Dealers’ products and services. |
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| • | Participate in a promotion or online survey. We may collect your contact information; date of birth; proof of identity, such as a signature or driver’s license number; and additional optional survey information, including product preferences. We use this Personal Information to administer the program or activity, to notify winners, and to send email and other direct marketing communications to you regarding special product offers, sales, promotions, or other information about Our Company or Our Company’s affiliates or independent Dealers’ products and services, provided that you have given Us your consent at the time We collect your Personal Information. |
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| • | Submit questions to Us via an email or web form on this Site. We use the Personal Information you provide to respond to your questions or provide the information requested. |
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| • | Apply for employment with Us. We may collect your contact information, resume, and salary information. We use the Personal Information to evaluate your qualifications for the desired position and possibly to contact you for further information. |
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| • | Request information about becoming a distributor or apply to become a distributor. We may collect your contact information; proof of identity, such as signature; financial and billing information, such as credit history and bank account information. We use this Personal Information to send to you the materials you request and to process your application to become a distributor. If you become a distributor, We use this Personal Information to process your applications for credit, to extend you credit from time to time, and to provide you with information on special offers. |
Passive Information Collection and Use
The Site may passively collect certain kinds of information that reveal the frequency with which you visit the Site, the times and dates of your visits, the pages you reviewed, and other information. Information is passively collected through various means. We use Internet protocol (IP) addresses to identify server problems, administer the Site, and compile aggregated statistics for marketing and research purposes. We use navigational data, including log files and click-stream data, to identify information about your web browser and operating system, and the time period in which you visit the Site or a portion of the Site. This information is used to administer the Site, improve Site content, and compile aggregated statistics for research purposes.
Like many websites, the Site uses small text files called “cookies” that are sent to the hard drive of your computer to store bits of information related to your use of the Site. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the Site. You may configure your browser to reject cookies. However, if you do so, you might not be able to access important functions or enjoy certain conveniences at the Site.
The Site may also use “Web beacons” to help personalize your experience, similarly to how We use cookies. Third party companies that help Us place advertisements on the Site may use Web beacons to serve cookies and advertisements. We may also use Web beacons to gather non-personally identifiable information about the number of users who visit the Site, the areas in which they spend their time visiting, and other demographic data.
The Site typically does not combine passively collected information (as described above) with actively collected Personal Information. We also reserve the right to introduce new passive tracking technologies and techniques related to the use of the Site.
Personal Information Collection by Third Parties
The Site may sometimes offer promotions or specials that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may collect personally identifiable information directly from you. We will make all commercially reasonable efforts to ensure that your Personal Information is handled in accordance with Our Company’s Privacy Policy.
Dealers or distributors and their employees are third parties and are independent of Our Company; and therefore, their privacy practices and privacy policies may differ from Our Company’s Privacy Policy. Dealers or distributors may collect personally identifiable information directly from you. Also, We may collect your personally identifiable information from your Dealer or distributor or from Our Company’s affiliates who have a direct relationship with you.
Disclosure of Personal Information
We may disclose Personal Information with select third parties, including Our Company’s affiliates, and independent Dealers and distributors in your area for purposes of delivering email and other direct marketing communications to you regarding special product offers, sales, promotions, or other information about Our Company or Our Company’s affiliates or Dealers or distributors’ products and services that may be of interest to you.
We may disclose Personal Information and non-identifying and aggregate information with Our Company’s consultants, service providers, other companies, and individuals (collectively “Service Providers”) and Our Company’s affiliates, independent Dealers and distributors, to help Us serve you better and to perform functions on Our Company’s behalf in order to support Our Company’s business and operation of the Site as necessary, including without limitation:
| • | to fulfill and process orders for products and services; |
| • | to process credit card payments; |
| • | to handle shipping and returns; |
| • | to send communications to you; |
| • | to provide customer services; |
| • | to process credit checks and to extend credit to you; |
| • | to collect on past due accounts; |
| • | to facilitate promotional marketing campaigns; |
| • | to facilitate advertisements on the Site; and |
| • | to host the Site on third party servers. |
We request Our Company’s affiliates and Service Providers, which may be located in countries not providing an “adequate” level of data protection within the meaning of the laws in your jurisdiction, to agree to abide by Our Company’s Privacy Policy and only use your Personal Information to the extent necessary to perform their functions. The types of Service Providers may include, but are not limited to, fulfillment services, customer services, promotional services, technical support services, delivery services, financial institutions, debt collection agencies, and legal services.
We may disclose Personal Information, including name and contact information, of distributors affiliated with Our Company to customers and potential customers who may wish to obtain information about distributors in their area, which may be located in countries not providing an “adequate” level of data protection within the meaning of the laws in your jurisdiction. In particular, We may post or otherwise disclose this Personal Information on Our Company’s company public websites for these purposes.
We also reserve the right to disclose Personal Information:
| • | to protect the security of the Site; |
| • | to protect Our Company and its affiliated companies against liability; |
| • | to respond to subpoenas, judicial processes, or government requests; |
| • | to act in respect of an emergency that threatens life, health or security of an individual; |
| • | to assist in the investigation of a contravention of a law; |
| • | if We believe in good faith that the law requires it or authorizes it; or |
| • | in connection with any proposed or actual purchase, sale, lease, merger, assignment, amalgamation or any other type of acquisition, disposal or financing of all or any portion of Our Company or any of the business or assets or shares of Our Company or a division thereof in order for you to continue to receive the same products and services from the third party. |
We reserve the right to fully use, disclose, and process any information collected via the Site that is not in personally identifiable form.
We will not disclose Personal Information provided to Us online in ways unrelated to the ones described above without first providing you an opportunity to opt out or otherwise prohibit such unrelated uses. If you do not want Us to disclose such Personal Information in the future, please contact Us using Our Company’s contact information below and We will take reasonable measures to avoid disclosing such Personal Information in the future. Please note that third parties are usually independent from Us, and if you wish to stop all communications from third parties, you will need to address such issues with the third parties directly.
Retention of Your Personal Information
Our Company retains your Personal Information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws, and your consent to such purposes remains valid after termination of Our Company’s relationship with you. We maintain certain Personal Information related to financial payments, such as credit/debit/procurement card and bank account information, only until payment for your order is processed, unless you select the option authorizing the information to be stored for future visits.
Access
If you wish to update any Personal Information you have previously provided, or to exercise any right of access, rectification, or deletion of your Personal Information that you may have under applicable law, please contact Us using Our Company’s contact information below.
If you are a registered user of the Site, you may access and correct certain Personal Information you have submitted through the Site, by entering your username and password and accessing your account to change your preferences.
We will usually be glad to update your Personal Information where appropriate, but We reserve the right to use Personal Information obtained previously to verify your identity or take other actions that We believe are appropriate. You may also contact Us using Our Company’s contact information below to ask Us to remove your Personal Information from Our Company’s records, electronic or otherwise. However, We will need to maintain certain Personal Information about your product purchases in Our Company’s records for purposes such as warranty and product information.
Data Security
Transmissions over the Internet are never 100% secure or error-free. As a result, We do not, and cannot, guarantee the security, accuracy, or completeness of Personal Information. However, We do maintain reasonable physical, electronic, and managerial procedures to protect Personal Information.
Also, when you access your account information or purchase products from Us, We usually offer the use of a secure server. The secure server software receives encrypted information through the Secure Sockets Layer (SSL) of your internet browser which encrypts the Personal Information you input before it is sent to Us and seeks to prevent anyone else from reading it as the information travels from your computer to Our Company’s servers. If you are still concerned about placing an order online, you may call a customer service representative using Our Company’s contact information below and place your order via phone.
Please be careful whenever sending Personal Information to Us via email. Email is commonly not a secure means of transferring information.
It is your responsibility to safeguard any user ID or password that you may have received in connection with the Site, and to notify Us if you ever suspect that the security and confidentiality of such user ID or password and associated account has been compromised in any way. You are solely responsible for any use of the Site via your user ID and password.
Children's
We have no intention of collecting Personal Information from children at the Site.
Links to Other Websites
The Site contains a variety of content and functionality and may provide links to other third party websites, including Our Company’s affiliate websites. Despite these linkages, or any references to Our Company at those websites, this Privacy Policy applies only to this Site. This Privacy Policy does not apply to other portions of Our Company’s internal network or to any external websites. Please note that you are solely responsible for your interactions with external websites and third parties to which this Site provides you access, such as by clicking on a link. Please note when the web address indicates you are no longer on this Site, and read the privacy policy of each website that you visit.
Distributors
If you are a distributor or an employee of a distributor affiliated with Our Company, please note that the Personal Information that We collect from you via this Site generally relates to you in your business capacity rather than in your personal, family, or household capacity. Please also note that other policies apply to you related to distributor use or distributors’ employee use of company computer systems and networks. In the event of a conflict between this Privacy Policy and any other agreements that govern Our Company’s relationship with you, the terms in this Privacy Policy will apply to the extent of the inconsistency.
Employees
If you are an employee of Our Company or an affiliate, please note that other internal company policies apply to you related to employee use of company computer systems and networks.
Changes to the Privacy Policy
We reserve the right to change this Privacy Policy from time to time and in Our Company’s sole discretion. If the Privacy Policy for this Site changes, the revised Privacy Policy will be posted at the “Privacy Policy” link on the Site’s home page. In the event that the change is significant or material, We will notify such a change by revising the link on the home page to read “Newly Revised Privacy Policy.” Please check the Privacy Policy frequently and particularly before you submit additional information via the Site. Your continued use of the Site constitutes acceptance of such changes in the Privacy Policy, except where further steps are required by applicable law. This Privacy Policy was last revised on April 29, 2005.
Contact Us
Please feel free to contact Us with any comments, questions, or suggestions you may have regarding the information practices described in this Privacy Policy. Please also contact Us to report any known or suspected privacy or security breaches.
You may contact Us at:
Snap-on Industrial, a division of IDSC Holdings LLC
2801 80th Street, Kenosha, Wisconsin 53143
indcswo@snapon.com
877-740-1900
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